Wheelchair accessible

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Operates in cold weather conditions; please dress appropriately

Please don't forget to bring bathing suits, bath towels, at least 2 quarter for each locker and photo ID for purchases at the bar.

The outside rock pool is only allowed for adults 18 years and up. However, children are allowed in the inside pool.

Pregnant travelers are not allowed in the outside rock pool.

We have enough room for a foldable wheelchair. The hot springs are wheelchair accessible.

We can only pick up from inside the city limits of Fairbanks or North Pole. For other locations, you will need to go to an agreed location (eg Walmart), please contact our office to discuss if you are staying outside the city limits.

Water is not supplied for this tour. We recommending bringing a refillable water bottle.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.