Infants are required to sit on an adult’s lap

Travelers should have at least a moderate level of physical fitness

Tours include bilingual guide (English and Spanish).

It is recommended that you bring walking shoes, hat, sunglasses, and a camera.

Vegetarian option is available, please advise at time of booking if required

Please contact local provider if you need a guide in any other language. French, German and Italian in private services, subject to additional costs and guide availability.

For groups of 10 persons or more, please contact local provider to arrange.

Please keep in mind that when climbing an active volcano changes in activity and weather may cancel or shorten the excursion at anytime.

Medical and Legal Note: Guests booking this tour certify that they are in excellent physical condition and free from any heart, respiratory and/or back condition and are not pregnant. Booking of this tour constitutes an acceptance of the inherent risk of climbing any active volcano and the guest agrees to hold Gray Line all subsidiaries, licensees, staff members and vendors harmless and not liable for any and all injuries or death as a result of taking this tour.

Child under 13 years is not allowed to take the thermal circuit.

If you are lodging in Zone 1, our only pick-up point is at the Hotel Panamerican.

If you are lodging in an airbnb please move to the nearest hotel lobby and please let us know of its name.

To find pictures of our experiences, search us on Instagram as @graylinetoursgt

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.