Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Not recommended for individuals with claustrophobia, panic attacks, or fear of darkness. Please seek authorization from your doctor if necessary.

Please note that the brightness of the bioluminescence is influenced by environmental factors and is most spectacular near the New Moon phase.

Punctual Departures: Arrive at the meeting point 30 minutes early to ensure parking, comply with safety protocols, and complete the boarding process. We won't be able to assist you if you arrive at or after the reserved time. Spaces are reserved for you, and arriving late will be considered a "No Show". Reserved spaces won't be reassigned, and the full fee will be charged.

Weight Limits: The tour is conducted on a double Chiliboat. To ensure everyone's safety, it is important that individual weight does not exceed 250 pounds, and combined weight of two people on a Chiliboat must not exceed 450 pounds. Before each tour, we will conduct weight checks. If someone in your group exceeds these limits, unfortunately, will NOT be able to participate, and will NOT receive refund. Share this information with all members of your group to avoid any inconveniences.

Height Requirements: Minimum height: 4'6" (54 inches) (1.37 m), Maximum height: 6'5" (77 inches) (1.96 m).

Prohibited Actions: Removing the life jacket, jumping into the water, and colliding with others. The person making the reservation is responsible for negligent damage to the unit or units. Smoking or consuming alcohol or drugs is not allowed. For your safety, that of other participants, and our staff, if we notice that someone is under the influence of the aforementioned substances, we will be forced to prohibit their participation in the activity. No refund will be provided.

Our photos are 100% organic, without the use of filters, taken by us with an iPhone 14 Pro Max.

Know before you go In the Caribbean, brief showers are common, but tours proceed as scheduled. The decision to cancel or continue will be made at the meeting point based on the route leader’s experience. You must present the ID and credit card used for the reservation. Both must match for verification. The person making the reservation is responsible for informing everyone about arrival time and requirements. Dark nights are optimal for viewing! The closer it is to the New Moon phase, the more intense the bioluminescence will be. You can check our reservation calendar and select your preferred day. Bioluminescence is a natural phenomenon, so we cannot guarantee the intensity of your experience. However, we strive to set accurate expectations for our guests. The intensity of bioluminescence depends on various climatic factors such as sediment carried by rain, tides, moon phases, sunlight, and other natural elements beyond our control.

Important: There are no restroom facilities available as we are in a natural reserve. Please plan accordingly to ensure your comfort during the tour.

You must present identification and the credit card used for the reservation. Both must match for verification during confirmation. The person making the reservation is responsible for informing all their companions about the arrival time, requirements, and all pertinent information for the excursion.

Swimming is not permitted by order of the Department of Natural Resources (Regulation No. 2023-02 and Regulation 8013).

We reserve the right of admission.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.