Service animals allowed

Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

The duration of the tour includes transfer times between areas, free hours, time at each attraction and lunch during the tour

The legal age to drink alcohol in Chile is 18 years old

During the winter months direct access to the lake shore is not permitted for safety reasons.

In winter season, the lunch stop on Saturdays is not held at the Portillo hotel because the restaurant remains closed to the public

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.