Public transportation options are available nearby

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have a high level of physical fitness

We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)

Monster Truck: Max weight 287 lb-130 kg kg, min height 4 ft - 1.20 mt passenger, 5.2 ft - 1.60 mt driver, Only adults 18 and older with driver license and plenty experience, may drive. duration 25 min

Ropes course: Max weight 287 lb-130 kg kg, min height 4 ft -1.20 Mt The max waist circumference of the harness is 51 in - 130 cm and around each leg is 27 in - 70 cm. In case the harness does not fit properly children won't be able to do the activity. Duration 1 hr 15 min. Adult supervision is required.

Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.

All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.

The activities are not permitted for people with recent surgeries, with prostheses in the inferior extremities nor for pregnant women.

Maximum weight 287 lb-130 kg and minimum height 4 ft - 1.20 mt for some activities.

The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.

Not allowed the use of swimming pools, slides and splashes for people with signs of infections, or contagious diseases. Max age 11 years, minimum age 5 years

If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.

The Voucher schedule is informative.

Tours and days of operation are subject to availability and changes.

Basic ticket includes Rafting (Operating hours from 12:00 to 3 pm), Ropes, kayak, slides, swimming pool and food, snacks & beverages

All-Inclusive ticket includes Jet Boat (Operating hours from 11:00 am to 4:30 pm), Monster Truck, Zip-line, Rafting (Operating hours from 12:00 to 3 pm), Ropes, kayak, slides, swimming pool and food, snacks & beverages

Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.

Some activities require closed shoes and some others water shoes. It is recommended to wear a swimsuit, shorts, comfortable lightweight clothing, towel, biodegradable sunblock and an extra change of clothing. Avoid wearing any object that could be lost.

Important: Children must be accompanied by an adult all the time. Minimum age: 5 years old.

For a full refund, cancel at least 24 hours before the scheduled departure time.