Wheelchair accessible

Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Important: Children must be accompanied by an adult all the time.

With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.

Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.

Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat

The Voucher schedule is informative and it does not indicate your pick-up time.

The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.

Tours and days of operation are subject to availability and changes.

All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.

Some activities like underground rivers have a check point for health issues

Infants are unable to thermoregulate, meaning they can only swim in certain areas.

For a full refund, cancel at least 24 hours before the scheduled departure time.