Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Specialized infant seats are available

Suitable for all physical fitness levels

Souvenir photos are available for purchase after your tour.

The caves are accessible to those with reasonable mobility, as there are good handrails and paths. There is no wheelchair access.

Caves average at a temperature of 16-17 degrees Celsius year-round.

Boat tour capacity is up to 23 people.

We stay dry; the tour does not involve using a wet suit or abseiling or river rapids, it’s very easy.

Tours are suitable for people of all ages and average fitness. Our scenic walks are short and optional. Please let our guide know at check in if you have any fitness concerns.

Licensed bar available at Te Puia, drinks available for purchase at additional cost.

We can accommodate a stroller or a pram, provided it is fully collapsible and can fit in the luggage compartment of our buses.

Please wear comfortable clothing suitable for the conditions, walking shoes, sun protection, jacket/warm layer & essential personal items.

Bring a camera or a phone with camera capability as these locations are the perfect place to get some great travel photos.

No photography is permitted inside the Waitomo caves, and cameras and Go Pros cannot be taken on the tour.

Photography is permitted in Ruakuri Cave.

No backpacks or large bags allowed in cave due to delicate formations.

Easy and good fitness level required.

This is a guided walking tour and sensible walking footwear is recommended.

You must be able to climb and descend stairs and walk on unpaved or uneven terrain.

You must be at least 18 years of age and present a valid photo ID in order to consume alcohol.

All sales are final. No refund is available for cancellations.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.