Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Travelers should have at least a moderate level of physical fitness

At the cable car ticketing office, there are two counters: Individuos Entry and Group Entry. Most people will line up to buy tickets on site and enter through Individuos Entry. The normal waiting time is 2 hours. You will display a prepaid confirmation coupon to redeem a paper ticket at Group Entry. Usually less people line up here. Group Entry is a priviledge benefit for travel agents' customers only. It saves your time but you do not skip the line or break any rule.

When Ngong Ping Cable Car will be suspended to carry out bi-monthly regular scheduled maintenance, or closed due to severe weather warning, alternative coach transportation will be available during the cable car service suspension. This tour will be operated by coach transfer between Ngong Ping and Tung Chung.

In the event that the boat ride is suspended in Tai O village, a $20 retail cash coupon will be issued for use in Ngong Ping 360 souvenirs shops

Within 24 hours prior of tour pickup time, no refund request will be approved for all confirmed bookings

If you book an activity less than 24 hours prior to the scheduled activity start time, you are required to telephone the local tour supplier immediately right after your booking. Otherwise the tour guide will not go to your hotel and refund will be arranged.

Upon pickup, your tour guide will find you by eye contact, or read your name from the pickup list. Meeting point is hotel lobby or you will be advised of the nearest meeting place to meet with your guide. Please be waiting at the meeting place 10 minutes prior to departure. No refund for your no show or late arrival.

This tour operates in all weather conditions, please dress appropriately. A moderate amount of walking is involved

For a full refund, cancel at least 24 hours before the scheduled departure time.