Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Visitors are required to follow all Real Madrid FC regulations and staff directions.

Security screenings are compulsory in accordance with legal regulations and club policies.

While the Real Madrid Museum and panoramic view are fully accessible to visitors with reduced mobility, please note that wheelchair access is currently unavailable for the bench area and changing rooms.

Individuals under the influence of alcohol or controlled substances will be denied entry.

On match days, the Bernabéu Tour remains open until five and a half hours before the game begins.

Please be aware that certain sections of the Bernabéu Tour, including the changing rooms and benches, may sometimes be unavailable due to stadium operations or special events.

The bench area and dressing rooms will remain closed on the day before and the day of a match.

Pets are not allowed (assistance dogs allowed)

For a full refund, cancel at least 24 hours before the scheduled departure time.