Wheelchair accessible

Infants and small children can ride in a pram or stroller

Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

All bookings & tickets are strictly non-transferable/ non-refundable/ non- changeable.

Loss of ticket will be solely under the full responsibility of the passenger.

This voucher is valid on the date of visit as stated.

Passenger name entered in the booking form must be same as per passenger’s passports. Incorrect name may cause penalties or invalidation of travel vouchers.

Same fixed rate for infants too.

Indonesia is one hour behind Singapore.

Passport must be valid for at least (6) six months from your travel period.

Information on Entry/Exit Visa, please click on Singapore https://bit.ly/2kTL2ML & for Batam https://bit.ly/2Fl3T0t

Customer who missed their ferries will be charged at an additional $7 per pax for issuing of new boarding pass & surcharge of $12 per pax for transportation.

Massage service is not available during Muslim Festival (Indonesia Rule & Regulation).

Need passport copy for all travelers required for ferry ticket.

For a full refund, cancel at least 24 hours before the scheduled departure time.