Wheelchair accessible

Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Suitable for all physical fitness levels

The audioguide is a digital product that you can download to your phone using the instructions provided in your voucher. Additional details about the app, including access and usage guidelines, will also be sent to you in an information e-mail one day before your tour. To ensure the best experience, we recommend downloading the app in advance and bringing your personal earphones for clear and comfortable listening during your tour.

Kids under 5 may enter the basilica for free with a valid ID but must have an adult accompanying them

For safety reasons, kids under 15 are not allowed to enter without their parents

The humidity inside the cistern is 96%, therefore, water drips from the ceiling, which can damage electronic devices

Visitors sensitive to high humidity or low light levels should be cautious of potential health issues

Leaning or sitting on the railings is dangerous and prohibited

Entering the water in the cistern, touching or taking the wish coins inside is prohibited

Entering the cistern with cutting, burning tools, or weapons is prohibited

Basilica is closed to visitors 6:30 PM-7:30 PM for event preparations, requiring an extra entry ticket

For a full refund, cancel at least 24 hours before the scheduled departure time.