Public transportation options are available nearby

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Minimum age is 8 years

This tour requires a minimum number of passengers to operate. There is a possibility that the tour may be canceled after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be provided the option to take the tour on an alternative date or be refunded in full.

It is not recommended for pregnant women and people with heart and back problems.

We only permit biodegradable sunscreen and we invite you to use it when you are in your Hotel before your trip because we care about your health and marine life.

We recommended to ask your doctor if you can take seasickness pills before your tour.

Environmental tax and dock use excludes ($20.00 usd in cash per person payable the day of your tour)

You can bring your own bottle of water (glass or recyclable)

Whale Shark ‘No Sighting’ Guarantee: Unfortunately, we can never 100% guarantee a wildlife sighting. But we can guarantee to do everything we can on the day to maximise your chances of swimming with a whale shark.

We use mouth covers all the time

We use gel antibacterial

We wash our hands every 30 minutes

We do not touch our face, noise and mount

We say “Hello” with 1.5 mts of distance

We take the temperature to our employees every day

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.