Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

[Ticket redemption at Tokyo City i] Exchange your voucher for a physical ticket at Tokyo City i in B1F KITTE JP Tower, 2-7-2 Marunouchi, Chiyoda-ku, Tokyo

[Ticket redemption at Tokyo City i] Pick-up is possible from 3 days before the tour departure date until the day prior to departure

[Ticket redemption at Tokyo City i] Located in the Tokyo Station Marunouchi South Exit, 1st basement floor of the KITTE building

[Ticket redemption at Tokyo City i] Open Hours: 9:00 AM - 7:00 PM. Pick-up is not available at Tokyo City i outside of open hours

[Ticket redemption at Tokyo City i] Closed Days: The last Sunday of June every year. Facility may be closed without notice due to sudden changes. For more details, please check the website

[Ticket redemption at Tokyo City i] We will not be held responsible if the customer is late for the Shinkansen as a result of not being able to conduct pick-up during open hours

[Ticket redemption at Tokyo City i] Tickets cannot be issued or changed at Tokyo City i

[Ticket redemption at Tokyo City i] Pick-up is not available on the day of booking and the day after booking (business days only)

[Itinerary] The tour itinerary and inclusions have been revised for tours departing on or after December 1, 2026

[Itinerary] The order of activities and arrival times may differ depending on road conditions and congestion at destination

[Itinerary] Depending on the number of participants, a route bus, sedan, or taxi van may be used instead. Seats on the bus may not be designated

[Itinerary] This is a hard walking tour covering about 50 minutes of walking each way between the Shiga Kogen Roman Museum and Jigokudani Monkey Park

[Itinerary] Observe the Japanese macaques' way of life and behavior that vary by the season

[Itinerary] The sight of Japanese macaques soaking in hot springs can be seen until around March. While it may also not be seen depending on the weather or time, etc., refunds will not be issued for this reason

[Itinerary] As monkeys are wild animals, their behavior can be unpredictable, and they cannot be fed or touched. The park may be suddenly closed due to weather or seasonal conditions, Japanese macaques' behavior, or other reason. There may be a sudden tour cancellation in such cases. A full refund will be issued if the tour is canceled

[Itinerary] Bringing certain fruits back into some countries is prohibited. Please be sure to check on your own

[Itinerary] Please note that we are unable to provide special support for those with trouble walking, or small children

[Itinerary] As Jigokudani Monkey Park is situated 850 meters above sea level, temperatures are cooler than on the plain, so please participate wearing warm clothing. Also, the walking path may be frozen and slippery if there is snow in winter. Please wear winter boots or other non-slip footwear. If it is determined by the accompanying guide that cold weather measures, etc. are insufficient, customers may be recommended to rent equipment from a rental shop near Jigokudani Monkey Park. In such cases, expenses must be shouldered by customers

[Shinkansen] Please check the tickets and final itinerary for the train number and times. Changes may not be made to the scheduled Shinkansen

[Shinkansen] The Shinkansen schedule may vary slightly due to unforeseen conditions

[Shinkansen] No refunds will be issued even if the Shinkansen tickets are not used. In such cases, please use public transportation to the destination on your own

[Shinkansen] If you must cancel your tour after receiving the Shinkansen tickets, please send the tickets back to the planning company

[Shinkansen] Changes may not be made to the scheduled Shinkansen. Customers who miss the designated Shinkansen may board a later departing Shinkansen in the non-reserved car section only (same day only)

[Shinkansen] Customers will carry their own baggage. Please check the following important notes. Please be aware that there is not much space on board the Shinkansen

[Tour Guide] The tour is accompanied by a English-speaking guide from departure from Nagano Station until arrival

[Tour Guide] A guide from the Bonsho-no-Kai authorized guide group will be in charge of guidance in the Zenko-ji Temple and Nakamise Shopping Street area. There will be an accompanying English-speaking guide in Zenko-ji Temple as well

[Tour Guide] Drivers do not work as guides

For a full refund, cancel at least 24 hours before the scheduled departure time.