Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

A Ghostly Encounter’s Storm Policy (as follows)

1. A Ghostly Encounter tours operate rain or shine. Florida weather changes rapidly and is unpredictable, and we monitor our weather prior to all tours.

2. If lighting is present in the area: we will delay the start of the tour for 20 minutes to give the storm time to pass, then proceed as normal.

3. If lightening remains present in the area, management may decide to reschedule the tour. Guests will be moved to the following evening’s tours or to the nearest date convenient with the group.

4. If rescheduling is not convenient, each guest will be provided a voucher for a future A Ghostly Encounter tour, subject to availability. For offer to be valid, guest must present the voucher directly to our office staff upon returning to St. Augustine or speak directly with the office staff to reschedule (not through a third-party booking site). Please remember to bring your voucher with you. Lost or forgotten vouchers will not be honored; however, vouchers do not expire.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.