Wheelchair accessible

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

Outside food and drinks are not allowed inside the venue

Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given

Re-entry is not allowed after you leave the venue

Some of the artworks contain water. To enter these areas, you will be required to remove your shoes. Lockers are available free of charge.

High heels are not allowed within the museum; suitable flat-soled shoes must be worn.

Please be aware of uneven surfaces.

Please be aware that certain UV lights, flashes and fog are used in the artworks.

Please bring a valid photo ID/passport with you as it is required to be displayed at the entrance.

No Show policy: Failure to report on time will result in a No Show, and no rescheduling or refund will be provided.

Children must be accompanied by an adult at all times for their safety and well-being.

Tickets are valid for Date and time selected. Valid identity proof required.

E-Tickets will be forwarded via Email by one day before the tour date. No need to print, you can show from smart phone itself.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.