Wheelchair accessible

All areas and surfaces are wheelchair accessible

Not recommended for pregnant travelers

Suitable for all physical fitness levels

Minimum age to join the tour is 10 years old.

Dress accordingly to the weather conditions. A warm blanket will be provided but temperatures can be very low in our alpine environment.

Wheelchair accessible, please advise at time of booking if wheelchair assistance is required due to limited availability

Subject to favorable weather conditions. If canceled due to poor weather (snow, extreme ice, lightning storms), you will be given the option of an alternative date or full refund. Tours go ahead regardless if some or none of the night sky is visible. If the sky is not visible an informative indoor tour takes place to highlight the significance of the Aoraki MacKenzie Dark Sky Reserve and local Maori understanding of the night sky. Regardless of the weather, the relaxing hot pools as the second half will still go ahead.

Limited Telescope Viewing, if weather conditions result in less than 30 minutes of telescope viewing, a 25% refund of the ticket price will be granted. The refund adjustment will be processed and sent to Viator within 48 hours of the tour. The remainder of the guided stargazing experience will continue indoors using Virtual Reality. The hot pool portion of the tour will continue as normal, with a guide poolside.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.