Infants are required to sit on an adult’s lap

Travelers should have at least a moderate level of physical fitness

Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.

Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself.

We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant.

We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.

Please note pickup and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off.

Natural elements of any kind have a destructive effect on electronic equipment. It the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this.

There will be ample time for customers to spend time on their own to admire the sites at their own pace or browse along the shops for souvenirs. When additional time needs to be allocated for more time at leisure or shopping, this can be discussed with the guide on spot.

It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 48 hours will be handled accordingly: changes within 48 hours may be on request.

Return transfers for this excursion apply only / are inclusive for customers staying along the most popular Langkawi regions i.e. Kuah Town, Cenang, Tengah and Kok. Transfers outside these areas, including any accommodation outside this area such as The Datai, The Andaman, Tanjung Rhu, Four Seasons & St. Regis and from/to Langkawi International airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions.

For a full refund, cancel at least 24 hours before the scheduled departure time.