Infants are required to sit on an adult’s lap

Travelers should have at least a moderate level of physical fitness

This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply

Return transfers for this excursion apply only / are inclusive for customers staying along South Bali (Sanur, Kuta, Seminyak, Nusa Dua, Canggu, Uluwatu, Tanjung Benoa, and Legian) and Ubud. Transfers outside these areas, including any harbour and Bali’s International Airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions

This tour is not operational during Nyepi Day, Bali’s Day of Silence. The date of this spiritual day changes annually

We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local lunch address at a family home

We regret to inform you that this excursion is not suitable for wheelchair users. Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself

We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour

Please note pickup and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off

Natural elements of any kind have a destructive effect on electronic equipment. It is the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this

Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power

We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests

The protection of the country’s flora and fauna is of immense importance for us. We will not pursue any activities for guests that are not in line with our animal, wildlife and environment protection principles

It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request

In the event of no-show or change of accommodation without prior consent and confirmation from us within 24 hours may result in the applicable cancellation charges as outlined in the terms and conditions

For a full refund, cancel at least 24 hours before the scheduled departure time.