Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply

Return transfers for this excursion apply only / are inclusive for customers staying in and inside Siem Reap. Transfers outside these areas, including any accommodation outside this area such as Tonle Sap, Koh Ker, Banteay Srei and Siem Reap International Airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions

We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant

Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users; Part of this excursion includes walking over unpaved roads and paths. This may not suit guests with walking issues.

Bear in mind that such paths may turn slippery / muddy after a rain shower. We suggest wearing good walking shoes, preferred closed shoes, when booking this tour

To avoid any issues pertaining obtaining an arrival visa at the airport, please ensure that your passport contains at least two empty pages. Failure to do so may result in not gaining entrance into the Kingdom of Cambodia

We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour

Natural elements of any kind have a destructive effect on electronic equipment. It the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this

Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power

The protection of the country’s flora and fauna is of immense importance for us. We will not pursue any activities for guests that are not in line with our animal, wildlife and environment protection principles

It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request

In the event of no-show or change of accommodation without prior consent and confirmation from us within 24 hours may result in the applicable cancellation charges as outlined in the terms and conditions.

For a full refund, cancel at least 24 hours before the scheduled departure time.