Service animals allowed

Public transportation options are available nearby

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

All children under and including the age of 15 must be accompanied and supervised by an adult.

Ghost Tours are not suitable for children under 10 years, and will not be permitted on any tour.

A moderate amount of walking up steep hills is involved.

All travellers must have be fully vaccinated to attend the tour (unless you have a valid exemption or under the age of 16) - Proof of vaccination or exemption must be shown at check-in or you will be refused entry. No refund granted.

Clients must be wearing flat-soled enclosed shoes. If you are wearing thongs, sandals or high heels you will be declined entry. No refund granted.

Each guest is required to bring their own torch. Torch apps on smart phones are suitable.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.