Not recommended for travelers with spinal injuries

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Use comfortable clothes and shoes.

Bring your swimsuit, towels and extra clothes for a change.

Use sunscreen and sunglasses.

The bus has 1 bathroom, you are only allowed to use number 1, you cannot use number 2 because the bathroom has ventilation connections to the entire bus and if you use number 2 the entire bus would smell bad, stops will be made at the places visited where you can use the bathroom

Government Fees - Mayan Ruins Preservation Tax 40 USD por persona Government Fees -

Always follow up the guide's instructions, they Will give you a limit Time to be in every spot, so importante to be puntual im the limit Time, the guide can go without you if you do not respect the time limits

The tour can vary in its duration, up to 14 hours or more according to the transfers from one place to another, and this is according to the traffic, keep in mind that you will be traveling all day

We are not responsible for forgotten or lost items on the tour, transportation, lockers, seats. Make sure you don't forget your personal belongings when getting off the transportation

The bus has 1 bathroom, you are only allowed to use number 1, you cannot use number 2 because the bathroom has ventilation connections to the entire bus and if you use number 2 the entire bus would smell bad, stops will be made at the places visited where you can use the bathroom

Late? No refund/reschedule. Stay at pickup if you leave & miss ride, no refund/reschedule. You have to pay again

Vests Life and lockers are not included

Hotel changes are not allowed after 6 pm because we can not modify our logistic

No Guarantee for Large Luggage: Passengers cannot rely on bringing large suitcases, bags, or rolling luggage.

Backpacks May Not Be Allowed Either: Even everyday backpacks are not guaranteed to be permitted.

Reason: Vehicle type (bus or minivan) is operation-dependent and space is very limited/unpredictable.

Core Message: Passengers must be prepared to travel with minimal personal belong

Dear visitor, Please note that backpacks are not allowed inside the Chichén Itzá archaeological site. This measure applies to all types of backpacks without exception and is intended to enhance safety, improve the visitor experience, and support site conservation. We recommend bringing only essential personal items and using small bags or permitted alternatives. Thank you for your understanding and cooperation.

For a full refund, cancel at least 24 hours before the scheduled departure time.