Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Hotel pickup from Tulum hotels is not available. Passengers staying at Tulum Hotels must meet the tour at the designated meeting point.

Please be ready and waiting in your hotel lobby or meeting point 15 minutes prior to your scheduled pick-up time.

You should bring swimwear, towel, a change of clothes, sunscreen, insect repellent and spending cash for incidentals.

An additional surcharge of Mandatory fees of 750MXN per traveler. (Government tax 420MXN, Tulum fee 100MXN and natural reserve 230MXN) is payable in cash on the day of your activity.

Please note that as of January 2nd, 2025, Mexican federal government has imposed a new additional mandatory tax for all visitors attending Tulum Archeological Site (Mayan Ruins). As a result, a mandatory surcharge of 750MXN pesos per passenger is payable in cash on the day of your activity.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.