Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

This tour includes one Mexican dish from the à la carte menu for lunch. Please keep in mind that the included meal is not designed to be adapted for specific diets.

For safety reasons, companion animals or pets are strictly not allowed to board.

The use of body chemicals such as creams, sunscreen, or insect repellent is not allowed if you plan to swim in the cenote.

Luggage is not permitted on this excursion. Guests may only bring personal belongings, small bags, or compact backpacks. The transportation vehicles cannot store or protect luggage or additional items, as they continue operating and assisting other travelers along the route. This service is arranged to prioritize passenger capacity, not luggage storage.

Effective April 21, 2026, archaeological sites in Mexico no longer permit visitors to enter with backpacks or luggage due to security measures. We recommend bringing only the items that are strictly necessary for the visit, preferably belongings that can fit in your pockets or in a small personal bag. Only essential items are allowed, although certain exceptions may apply, such as diaper bags. Please note that we cannot take responsibility for the care, storage, or protection of any personal belongings that archaeological site security does not allow inside.

For a full refund, cancel at least 24 hours before the scheduled departure time.