Service animals allowed

Infants are required to sit on an adult’s lap

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Children 2 and younger are complimentary when accompanied by a paying adult.

You must be able to walk at a leisurely pace for approximately 1.5miles (2km) and be able to climb and descend stairs.

Hotel pickup from Tulum hotels is not available. Passengers staying at Tulum Hotels must meet the tour at the designated meeting point.

Please be ready and waiting in your hotel lobby or meeting point 15 minutes prior to your scheduled pick-up time.

You should bring swimwear, towel, a change of clothes, sunscreen, insect repellent and spending cash for incidentals.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.