Public transportation options are available nearby

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Total tour duration includes travel time

Minimum age is 5 years • Max age to participate is 59 years

Start times are scheduled to change during high season.

We recommend shoes that you won't mind getting wet and muddy, that have a good grip and thick sole. Sneakers, water shoes or hiking sandals that cover your toes are the best option. Be mindful that sandals, flip flops, croces or slides are not allowed as it can be dangerous once wet or muddy.

** If you're traveling with a group but reserved your space separately, you have to notify us that you're together. The chances of being assigned to different tour guides are high, and changes can't be made on the day of the tour ** IMPORTANT: Don’t use the “Special Requirements “ field, contact the provider or notify Viator Customer Support directly.

Safety is our priority, in order for you to enjoy the experience to its fullest we may have to slightly forward or delay your start time after reservations are made, to avoid heavy flow of people and betterment of the experience. The notification will be sent by email the evening prior the tour.

Pictures AREN'T part of this experience, if you'd like to bring your phone with you keep in mind you should have a waterproof pouch in order to protect it as it can get damaged during the excursion. Some guides will take pictures which they will share after the tour is done. It's not their obligation to send this pictures to you after you've parted ways

Participants with; Walking limitations, Overweight Issues, Permanent Injuries, Recent surgeries or not physically fit are NOT recommended as a good physical condition is required to complete this experience.

Pregnant participants CAN’T participate. To keep him/her safe we don’t allow expecting mommas on this tour as the terrain is uneven and slippery (muddy), therefore making it dangerous for you and your little one(s).

If you're using UBER services you can use "Deli Plaza Loiza (Norte)" **KEEP IN MIND we have no affiliation with Uber nor we have any way to change the location or the names in their systems. The name provided for the meeting point in Uber system can change at any point, confirm location through your map and the location of Norte Shopping Center, San Juan.

Good physical condition required • Participants must be able to hike more than 35 minutes

This tour/activity will have a maximum of 48 travelers

OFFICE HOURS: Monday, Tuesday, Wednesday, Fridays 9:00 am - 7:00 pm. Thursday, Saturday, Sunday 7:00 am - 5:00 pm.

Running late / Cancelling under 24 hrs prior the tour: Contact your assigned tour guide directly to inform them your ETA, they can give a 5 min grace period if they’re informed. If you arrive late you will be considered a NO SHOW meaning no refund or reschedule will be provided. Cancellations under 24 hrs prior the tour won’t be honored and NO refund will be provided.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.