Public transportation options are available nearby

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Minimum age: 5 years old. Kids: From 5 to 11 get half off the adult ticket price

Minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license

Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)

Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent

Important: Children must be accompanied by an adult all the time.

The Voucher schedule is informative.

Days an times of operation are subject to availability and can vary.

According to the indication issued by the Government of Quintana Roo, Mexico, we are forced to suspend activities after 11:00 pm

In case of a no-show, the tickets are non-refundable.

Xplor Fuego operation days from Monday to Saturday from 5:30 p.m. to 11:00 p.m. Subject to change due to official regulations and availability

Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.

Children from 0 to 4 years are free. From 5 to 11 years pay the child price. 12 years and over, pay the adult rate.

All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.

People with food allergies must ask to the staff about the ingredients of the food

In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.

For a full refund, cancel at least 24 hours before the scheduled departure time.