Suitable for all physical fitness levels

Maximum weight to participate is 230 pounds (103 kg) per person.

Due to the strict weight restriction all participants are subject to be weighted prior to beginning the tour. No cancellations or refunds will be issued if a person neglects to inform correct weight, and is not able to participate of the tour

Pregnant women, persons with recent surgeries, past injuries or back problems cannot participate on this tour. Bear in mind each participant must be capable of paddling on their own and will be sitting on the same position for about 2 hours.

Minimum age to participate is 7 years. Participants cannot be afraid of the dark as you will be kayaking thru pitch black areas.

You will get wet, it is recommended that you wear bathing suit underneath, bring a towel and extra clothes for after the tour.

At time of booking, Cruise ship passengers must provide the following information at time of booking: contact phone number or email, ship name, docking time, disembarkation time and re-boarding time. No refunds will be authorized due to failure to communicate correct information.

Meeting time: Times might change depending the season and your hotel location. If so we will contact you in advance.

Please Note: During the months of November, December and January, bioluminescence may be poor due to cooler temperatures.

The bio bay is an unpredictable natural phenomenon that may be influenced by multiple factors. Bioluminoscity level can vary from very visible to minimum or none without any previous notice. Full Moon phase may also affect the visibility of the bioluminescence. In the event of this happening alternate methods such as the use of a tarp will be incorporated in order to appreciate it.

This tour does not includes a stop to eat.

Please travel light and only bring the necessary to the tour. Leave behind electronic devices, any important documentation like passport, large sums of cash or credit cards. Cell phones require waterproof case. Bespoke Lifestyle Management will not be responsible for lost or stolen belongings. No luggage allowed on the buses.

Published starting time is only an estimate. Exact pick up time will be provided the DAY PRIOR to your tour.

Bus will wait only 5 minutes after your assigned pick up time. No refunds will be issued if you miss your pick up.

Failure to provide correct weight or hotel/lodging/cruise information may result in bus not being able to pick you at your location or close to it. No refunds will be issued due to this.

Tours will NOT be cancelled if it’s raining. It is still safe and the water will still glow under the rain. If the tour needs to be cancelled for severe weather conditions the Company will contact the client.

This tour has a small chance of having pick up rescheduled for 5:30-6:00pm. In the event of this happening you will be notified 24-48 hours prior to the tour.

Bespoke LM Reserves the Right of Admission - If a person appears to be under the influence of alcohol or drugs, not following COVID19 protocols or not dressed appropriately (due safety) the Guide has the right to Cancel their reservation at any moment, and No Refunds will be issued due to this.

Persons with the previously listed health restrictions cannot participate on the tour. No refunds will be authorized if a person neglects to read complete description and does not meet the safety requirements and limitations on the day of the tour.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.