Wheelchair accessible

Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

SAFETY INFORMATION A safety briefing is provided to all guests before they mount the camel. The guide explains how the camel will stand up and sit down, what movements guests should expect, how to remain comfortable and stable during the ride, and how to follow the guide's instructions. Guests are reassured and given time to feel comfortable before the ride begins

MOUNTING AND DISMOUNTING Guests are assisted by the guides when mounting and dismounting. The camel is fully kneeling before the guest mounts or dismounts. When standing up, the camel raises its rear legs first, causing the rider to move slightly forward, and then raises its front legs, bringing the rider slightly backward. When kneeling down, the movement is reversed: the front legs lower first, followed by the rear legs. Guests must remain seated and follow the guide's instructions until the camel is completely kneeling.

PARTICIPATION REQUIREMENTS The maximum rider weight is 110 kg (242 lb). One guest rides per camel. Guests must be able to sit independently on the camel and follow the guide's instructions during the ride. There is no specific height restriction, but guests must be physically able to mount, dismount and remain seated safely with the assistance of the guide

RECOMMENDED ATTIRE Comfortable clothing is recommended. Closed, secure footwear suitable for sand and uneven outdoor terrain is recommended. Sun protection, including a hat and sunglasses, is also recommended.

SUPERVISION DURING THE RIDE Guests are supervised throughout the entire camel ride. The number of guides is adapted to the size of the group. For example, for a group of 12 guests, three guides accompany the ride, with one guide at the front, one alongside the group and one at the rear. Guides remain available throughout the experience to answer questions, assist guests and help take photographs.

CAMEL WELFARE Camel welfare is an important part of our operation. One guest rides per camel, with a maximum rider weight of 110 kg (242 lb), to avoid overloading the animals. Dar Souss Loisir has a group of 24 camels and limits each excursion to a maximum of 12 guests. This allows additional camels to remain resting while other camels are being used. Our camels are monitored and have access to veterinary care from a veterinarian who follows their health and welfare. Guests are asked to follow the guides' instructions and to treat the animals calmly and respectfully throughout the experience.

HEALTH AND MOBILITY Camel riding involves mounting, dismounting and repeated body movement and may not be suitable for everyone. Guests with significant problems affecting the back, neck, hips, knees, joints, balance or mobility are advised not to participate unless they have determined that the activity is appropriate for them. Guests with relevant medical conditions should consult their healthcare professional before participating.

PREGNANCY AND HEART CONDITIONS Camel riding is not recommended for pregnant guests or guests with heart conditions. Guests with these conditions should not participate in the camel ride.

SENIOR GUESTS Senior guests must be physically able to mount and dismount the camel with assistance and remain seated safely during the ride. Our guides speak with senior guests before the ride and discuss their preferred riding duration. Depending on their comfort level and physical ability, guests may choose a shorter riding period, such as approximately 30 minutes, 1 hour or 1.5 hours. The guest's comfort and ability are taken into consideration throughout the experience.

MEETING AND PICKUP — CRUISE PASSENGERS Cruise passengers arriving at Agadir port normally arrange a taxi transfer to the ranch. For convenience, Dar Souss Loisir can arrange a taxi service for guests. The taxi is paid directly by the guests. The assigned taxi is Taxi No. 1080. Before the pickup, Dar Souss Loisir sends the guest a photograph of the taxi via WhatsApp so that the guest can identify the correct vehicle. Guests should follow the pickup instructions provided by Dar Souss Loisir and confirm the vehicle and driver before leaving the port.

ACCESSIBILITY — VEHICLE The taxi used for the transfer can accommodate guests travelling with a wheelchair or mobility aid. Guests using a wheelchair or mobility aid should inform us in advance so that the appropriate arrangements can be confirmed.

ACCESSIBILITY — RANCH Restrooms are available at the ranch. The ranch is an outdoor environment and the camel mounting area has a sandy surface.

DISTANCE AND TERRAIN Guests are welcomed directly at the ranch. The taxi drop-off point is approximately 5 metres from the camel mounting area. The area immediately around the camel mounting point is sandy and may therefore be uneven underfoot. Guests should wear secure, comfortable footwear suitable for sand and outdoor terrain.

For a full refund, cancel at least 24 hours before the scheduled departure time.