Infants and small children can ride in a pram or stroller

Specialized infant seats are available

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.

Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.

Maximize your afternoon in Costa Maya: Cruise guests arriving after 12PM make the most of your limited time in port by booking our Ancient Mayan City of Chacchoben Tour

No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all

Please provide your full cruise ship name and scheduled docking time when booking.

This experience is best appreciated by children ages 6 and older.

Visitors are not permitted to climb the temples.

Tripods and drones are not permitted inside the archaeological zone.

Wildlife sightings, including spider monkeys, cannot be guaranteed.

Alcoholic beverages are available only to guests 21 and older.

Life jackets are mandatory for all water activities and are provided.

Children must be 10 years or older to paddle a single kayak alone. Children under 10 may kayak when accompanied by a supervising adult.

Water activities may be restricted or temporarily suspended by local authorities due to wind, lightning, or other unsafe weather conditions.

Vegetarian and gluten-free meals are available upon request. Please advise us in advance of any dietary requirements or food allergies.

Wear comfortable walking shoes for Chacchoben.

Bring a swimsuit, personal towel, change of clothes, hat, and biodegradable sunscreen for Bacalar.

Bring extra cash for personal expenses, as credit cards may not be accepted at Chacchoben.

The tour operates rain or shine, so please dress according to the weather.

Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.

Weight limit for a single kayak is 220 pounds or 270 pounds for a double kayak

This tour involves walking outdoors on jungle trails, with some rocks, roots, and uneven surfaces.

Kayaking is not permitted for pregnant guests.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.