Travelers should have at least a moderate level of physical fitness

This is a moderate to strenuous activity. Please dress appropriately.

Must wear hiking shoes or tennis with a good grip (closed toe). Please note: shoes will get wet and very muddy. Water shoes required for the Bio Bay portion (sandals with straps or flip flops work too- cannot be barefoot).

Participants must be physically capable of walking thru rocky, uneven and muddy surfaces without assistance and paddling a two person kayak in a coordinated matter .

Maximum weight to participate is is 230 lbs (103 kg) per person, not combined.

Failure to notify correctly may result in person(s) not being able to participate on bio bay tour, no refunds will be issued due to this.

Due to the strict weight restriction all participants are subject to be weighted upon arrival to the tour site. No cancellations or refunds will be issued if a person neglects to inform correct weight, and is not able to participate of the tour.

Pregnant women, persons with back or knee problems, heart complaints, recent surgeries or injuries or other serious medical conditions cannot participate. Children must be 7 years or older to participate.

On Saturdays the hike is longer and more challenging since we depart from a different point.

Rainforest portion is subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative date or full refund.

Due to safety reasons participants must be able to understand English or Spanish. Legally blind or deaf persons are not able to participate due to the same. An alternative for persons with certain limitations is to book a Private Rainforest tour. Please contact us prior to booking for more information.

Use of lifejacket and helmet is mandatory. $100 fee will apply for each piece of equipment if not returned.

Once you begin the Rainforest tour, you must finish it all the way up to the second stop and return back with the group.

You must have a good breakfast before departing on this tour

The bio bay is an unpredictable natural phenomenon that may be influenced by multiple factors. Bioluminoscity level can vary from very visible to minimum or none without any previous notice. Full Moon phase may also affect the visibility of the bioluminescence. In the event of this happening alternate methods such as the use of a tarp will be incorporated in order to appreciate it.

Please travel light and only bring the necessary to the tour. Leave behind electronic devices, any important documentation like passport, large sums of cash or credit cards. Cell phones require waterproof case and can be brought at your own risk..

Failure to provide hotel/lodging or cruise information upon booking may result in bus not being able to pick you at your location or close to it. No refunds will be issued if you miss your pick up.

Bus will only wait 5 minutes after arriving to your pick up location, we will not be responsible if you miss to arrive on time.

Bio Bay portion of tour operates under rain and other weather conditions. Guide will determine to call it off when thunderstorms or other serious conditions happens.

Participants cannot be afraid of the dark as you will be kayaking thru pitch black areas during the Bio Bay portion of the tour.

Refunds will not be issued if tour/activity is missed due to failure to provide correct weight, follow instructions to meet requirements to participate, failure to provide pick up location, late or non-arrival of participants.

Complimentary transportation available only in San Juan. Persons staying in Rio Grande, Luquillo or Fajardo must arrive to meeting point.

Estimated tour duration of 12 hours includes: 3.5-4 hours at the forest, 2 hrs at bio bay, 3.5-4 hrs combined of driving each way and lunch time.

Published starting time is only an estimate. Exact pick up time will be provided the DAY PRIOR to your tour.

Bespoke LM Reserves the Right of Admission - If a person appears to be under the influence of alcohol or drugs, not following COVID19 protocols or not dressed appropriately (due safety) the Guide has the right to Cancel their reservation at any moment, and No Refunds will be issued due to this.

Persons with the previously listed health restrictions cannot participate on the tour. No refunds will be authorized if a person neglects to read complete description and does not meet the safety requirements and limitations on the day of the tour.

For a full refund, cancel at least 24 hours before the scheduled departure time.

This experience requires good weather.
If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

This experience requires a minimum number of travelers.
If it’s canceled because the minimum isn’t met,
you’ll be offered a different date/experience or a full refund.