Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Travelers should have at least a moderate level of physical fitness

Children that are age 12 and under must be accompanied by an adult that is age 18 or older

Please dress appropriately for all weather conditions

Passports may be required to verify age on the day of the tour.

We ask that all guests arrive at the location at least 10 minutes before the designated meet-up time

Although this is a private tour, the tour guide will only wait for you for up to 45 minutes of start time before the tour is cancelled

Guests are provided with the tour guides’ phone number before the tour and you can call the tour guide if you need help.

With many options and attractions to choose from in the city, it may seem easier to just choose a set tour that’s already available out there, but after you book this Custom Tour, we’ll work closely with you on designing the perfect tour that is only for you. To make it easier for you, after the tour is booked, you’ll receive a Custom Tour form with various potential options and themes for you to easily choose from. We’ll also consider all your preferences: whether you are into Japanese culture, history, food, nature and scenery, seasonal experiences such as Winter Illuminations, or other, you’ll be able to easily make your selections and identify any spots on your wish-list before we start planning away for you.

As for mode of transportation, you’ll have the option to choose public transportation option (utilizing the excellent train and bus systems) or the private vehicle option (with a meticulously clean and comfortable chartered vehicle with personal driver) to take you around the city for your own comfort. The choice is yours. We are just here to make the planning and arranging process easy for you.

Price: Select number of people under Booking Request for pricing

Every city in Japan has a lot to offer. There are many aspects to the city and many hidden and local spots that you may not have seen or heard of before. In the Custom Tour form that will be sent to you after your booking, you’ll be able to let us know of any attractions you have already visited and would not like to see again on this tour. We will carefully review your requests and will create an itinerary based on your preferences.

Why am I charged a service fee if I make a cancellation after you started planning the trip?

Organizing and planning a trip requires a lot of time and if we have made reservations on your behalf, it may be very challenging to cancel some booking requests. Once we receive your booking and your answers from the Custom Tour form, we will begin putting together your Itinerary Sheet and will start arranging your tour guide, buying tickets, making reservations at venues for your tour, etc.

If you cancel the tour any time after we have sent you the custom Itinerary Sheet, the service fee of 15% of your total tour cost will be nonrefundable.

Moderate Cancellation Policy:

100% refund for cancellations made up to 4 days before the start time of the experience. Cancellations made after that time period will receive no refund

How far in advance should I book?Preparing a customized tour requires some time, especially if reservations for restaurants or other venues are required. We recommend making a reservation as early as possible. Ideally, it should be 3 months before your travel date, or 1 month before the travel date at the very least. For Custom Tour bookings that are requested with less than 7 days before the travel date, we may not be able to arrange your custom tour in time so your booking request may be cancelled and you will receive a full refund.

Although this is a private tour, the tour guide will only wait for you for up to 30 minutes of start time before the tour is cancelled

PLEASE FILL OUT THE TOUR FORM: After your booking, you will receive a link to the Kyoto Form (within 48 hours) that asks for pertinent information required for this booking. Please ensure that this Kyoto Form is completed accurately at least 7 days before your tour date.

Japan Awaits is a licensed tour operator in Japan, with hundreds of registered and vetted tour guides nationwide. We offer tours in any location in Japan and manage all details, including transportation and tickets. Visit Japan Awaits to learn more about our tours or inquire about a custom experience today.

All sales are final. No refund is available for cancellations.