Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Scan the QR code on your voucher to check in for your trip and download your tickets.

Visitors can head directly to the British Music Experience entry, located at Cunard Building, Pier Head, Liverpool, Merseyside L3 1DS

Scan the QR code on your voucher to download the Liverpool Waterfront audio guide before arrival

For any wheelchair users, please access Brunswick Street via a ramp. Use the intercom at the door and it will be answered by the main building reception. State that you are visiting BME and they will buzz you inside. Then call the lift and head to the ground floor (0), where you will be met by a staff member who will take you through to the main entrance.

The British Music Experience audio guide is available via the Smartify app in English only. Download it on to your smartphone to get started

Viator vouchers will not be accepted. Please read your booking confirmation for more information.

For a full refund, cancel at least 24 hours before the scheduled departure time.