Transportation options are wheelchair accessible

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Suitable for all physical fitness levels

Children must be accompanied by an adult

A coffee shop & restrooms can be found onboard the ferry

The ferry is accessible on the main deck for wheelchairs

Operates in all weather conditions, please dress appropriately

Arrive at least 25 minutes prior to redeem your voucher at Liverpool Pier Head Gerry Marsden terminal.

Your ticket is valid for any cruise on the day of your ticket. The River Cruise departs every hour on the hour from Liverpool. Please check Mersey Ferries website for up to date departures and notices.

The hop on hop off bus tour part of the ticket is valid for 48 hours from redemption.

The last bus tour is at 3pm - however, you can use it the following day!

Digital commentary on the River Cruise - From 26 February 2026, MERSEY FERRIES be offering a free digital audio guide as part of a one-month trial. Simply scan the QR code located at each ferry terminal or onboard the Mersey Ferry to access it. For the best experience, please bring your own headphones, ensure your phone is fully charged, and have mobile data enabled. During this trial period, the commentary will not play through the external speaker system. If you don’t have a smartphone, you can request a printed cruise route fact sheet from our team at the ferry terminal which is available in English, French, German, Italian, Japanese, Spanish, Chinese, Korean, Ukraine and Arabic.

For a full refund, cancel at least 24 hours before the scheduled departure time.